Resumé

Led strategic communications transformation across the Division of Student Affairs, developing and implementing evidence-based strategy that increased internal engagement 7-10% monthly over six-month period
Directed cross-institutional partnerships with Web Services, Accessibility Design, and Marketing and Communications teams to ensure brand consistency and inclusive design practices
Advised senior leadership on narrative development for high-stakes values-oriented presentations, change management initiatives, and institutional branding, translating complex objectives into accessible messaging
Established communications toolkit showcasing best practices, improving efficiency and consistency across departmental units

Redesigned curriculum for COMM124: Media, Messages and Society, realigning core assignments to learner-centered outcomes and social impact objectives
Supervised capstone research projects (GENST395) across multiple interdisciplinary streams, mentoring students through complex research methodologies
Developed comprehensive instructional materials, translating academic concepts into accessible formats for diverse learner populations
Managed classroom of 20-30 students, balancing rigorous academic standards with a supportive learning environment

Accelerated research deliverables, completing contract work ahead of schedule through efficient desk research, data cleaning, and thematic coding
Co-authored a client-facing research report, providing sentiment analysis and thematic insights
Supported the principal researcher with comprehensive data analysis, ensuring accuracy and actionable recommendations

Managed concurrent research portfolios across Screen and Media Studies and Nursing/Health Sciences departments, demonstrating adaptability across distinct research paradigms
Contributed to two published research outcomes, delivered on time with minimal revisions through meticulous data transcription, thematic analysis, and literature review
Enhanced research methodologies by revising interview protocols based on pilot testing and collaborative feedback
Collaborated with multidisciplinary teams to synthesize findings and ensure research integrity

Master of Communication | Massey University, New Zealand | June 2020 – December 2022 | GPA: 3.94/4.0
Postgraduate Diploma, Library and Information Management | Victoria University, New Zealand | February 2012 – June 2014 | GPA: 3.0/4.0
Bachelor of Arts, History & Art History | Victoria University, New Zealand | February 2001 – May 2003 | GPA: 2.8/4.0