Resumé

Experience

Redesigned COMM124: Media, Messages and Society course with learner-centered outcomes.
Iterated course content through regular student feedback, improving sentiment on course completion by 78% over 18 months. Improved peer recommendation of course 60% over 18 months.
Supervised GENST395 capstone project course encompassing multiple interdisciplinary research streams. Managed learner expectations and provided mentorship throughout complex research projects.
Developed comprehensive presentations and educational materials for core communications topics using Google Slides, Moodle, Canva and Adobe Premier Pro

Developed comprehensive communications strategy for implementing best practices and diversifying evidence generation for success measures for Student Affairs division.
Evidence generation methods now include both qualitative and quantitative data, gathered through observational research, thematic analysis, Qualtrics and Microsoft Excel.
Created platform optimized content for Instagram (carousel, video), digital advertising boards, email newsletters (MailChimp and Slack) and student-facing Slack and ClickUp notices. Improved engagement rates 26% across all active platforms.
Presented research-informed workshops and established training materials for a variety of audiences; used pre- and post-workshop participant surveys to improve confidence scores 68% over 12 month period.

Accelerated research deliverables, completing contract work ahead of schedule through efficient desk research, data cleaning, and thematic coding
Co-authored a client-facing research report, providing sentiment analysis and thematic insights
Supported the principal researcher with comprehensive data analysis, ensuring accuracy and actionable recommendations

Managed concurrent research portfolios across Screen and Media Studies and Nursing/Health Sciences departments, demonstrating adaptability across distinct research paradigms
Contributed to two published research outcomes, delivered on time with minimal revisions through meticulous data transcription, thematic analysis, and literature review
Enhanced research methodologies by revising interview protocols based on pilot testing and collaborative feedback
Collaborated with multidisciplinary teams to synthesize findings and ensure research integrity

Master of Communication | Massey University, New Zealand | June 2020 – December 2022 | GPA: 3.94/4.0
Postgraduate Diploma, Library and Information Management | Victoria University, New Zealand | February 2012 – June 2014 | GPA: 3.0/4.0
Bachelor of Arts, History & Art History | Victoria University, New Zealand | February 2001 – May 2003 | GPA: 2.8/4.0